SMS/MMS Policy
At Rescue Supply Depot, we value your privacy and are committed to protecting your personal information. This SMS/MMS Policy outlines how we collect, use, and protect the phone numbers provided to us by our customers. By using our services, you agree to the terms of this policy.
Collection of Phone Numbers
We collect phone numbers from our customers for the following purposes:
- Order Confirmation and Updates: To send you confirmation of your orders and updates regarding the status of your purchases.
- Promotional Messages: To inform you about special offers, promotions, and new products that may be of interest to you.
- Customer Support: To provide you with support and respond to your inquiries or requests.
Use of Phone Numbers
We use your phone numbers for the following types of SMS/MMS messages:
- Transactional Messages: These include order confirmations, shipping notifications, delivery updates, and other messages related to your purchases.
- Promotional Messages: These include information about special offers, discounts, promotions, and new product launches.
- Customer Service Messages: These include responses to your inquiries, feedback, and support requests.
Opting In and Out
Opting In: By providing your phone number and opting in to receive SMS/MMS messages, you consent to receive text messages from Rescue Supply Depot. You may opt in during account registration, checkout, or by subscribing to our marketing communications.
Opting Out: You may opt out of receiving promotional SMS/MMS messages at any time by replying "STOP" to any message you receive from us. For transactional messages, opting out may impact our ability to promptly process, fulfill, and/or ship your orders.
Data Security
We take the security of your personal information seriously. We implement various security measures to protect your phone numbers from unauthorized access, use, or disclosure. These measures include encryption, access controls, and secure servers.
Sharing Your Information
We do not sell, trade, or otherwise transfer your phone numbers to outside parties, except in the following circumstances:
- Service Providers: We may share your phone numbers with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, as long as they agree to keep your information confidential.
- Legal Requirements: We may disclose your phone numbers if required by law or in response to valid requests by public authorities.
Your Rights
You have the right to access, update, and delete your personal information, including your phone numbers. To exercise these rights, please contact us at [contact email].
Changes to Our SMS/MMS Policy
We may update this SMS/MMS Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this SMS/MMS Policy or our data practices, please contact us at:
Rescue Supply Depot
support @ rescuesupplydepot.com
+1 989 528 1108
3619 Mertz Rd. Caro MI, 48723, USA